What is InPost & How Does It Work? A Complete Guide by Urgent Forwarding

What is InPost & How Does It Work A Complete Guide by Urgent Forwarding

InPost lockers offer a fast, flexible, and contact-free way to send, receive, or return parcels any time, any day. Unlike traditional drop-off locations or waiting for a courier, InPost lockers are accessible 24/7, making them a convenient choice for busy individuals and businesses alike.

At Urgent Forwarding, we’re committed to helping you understand how InPost works so you can ship smarter and easier.

InPost Meaning: What is an InPost Locker?

An InPost locker is a secure, self-service parcel locker station where you can send parcels, collect deliveries, and make returns. Located in accessible areas like supermarkets, petrol stations, retail parks, and residential zones, these lockers make posting a parcel as easy as using an ATM.

How Does InPost Work?

Step-by-Step: Sending a Parcel via InPost Locker

Book Your Parcel with Urgent Forwarding
Choose InPost as your preferred shipping method. Fill in parcel details, choose locker drop-off, and confirm.

Print & Attach the Label
Download your shipping label after booking. Securely stick it to your parcel (flat and clearly visible).

Visit Your Nearest InPost Locker
Use the InPost locker locator to find a locker near you. Tap the screen and select “Send a Parcel.” Scan your barcode or enter the code manually. A locker will open — place your parcel inside and close the door.

Your parcel is now in transit.

What If My Parcel Doesn’t Fit?

If your parcel is too large for the opened locker, do not close the door. Tap the screen and choose “Open a Larger Locker” or “Open the Largest Locker.” Follow the on-screen prompts. A new, more spacious locker will open. Only close the locker door after placing your parcel inside.

If you mistakenly close a locker without inserting the parcel, you’ll need to rebook the shipment with a new label.

Can I Send Multiple Parcels in One Locker?

No — only one parcel per locker is allowed. If you’re sending multiple packages, you’ll need to use separate lockers.

Each locker station typically has over 40 compartments. However, during peak times, availability may be limited, so plan accordingly.

What’s the Difference Between InPost and Other Drop-Off Services?

InPost Lockers
24/7 access
No staff interaction
Drop off in seconds
Located at fuel stations, supermarkets, and residential areas

Traditional Drop-Off
Limited to store hours
Staff interaction required
Time depends on queue and service
Only available at designated drop-off shops

With Urgent Forwarding, you get full flexibility to choose InPost lockers for a contact-free, hassle-free delivery experience.

How Do InPost Lockers Work for Parcel Collection?

If someone sends you a parcel via InPost, you’ll receive a QR code or 6-digit code via SMS or email. Go to the designated locker, tap “Collect Parcel” on the screen, and enter or scan your code. The locker opens. Collect your parcel and you’re done.

You typically have 3 days to collect your parcel before it’s returned to the sender.

How to Use InPost Locker for Returns

Repackage the item securely. Book a return with your retailer and select InPost locker if available. Print the return label. Go to any InPost locker and follow the steps under “Send a Parcel.” Scan your label and drop it in.

Some retailers may offer label-free returns. Check your return instructions carefully.

How Long Do Parcels Stay in InPost Lockers?

For recipients, parcels are stored for up to 72 hours (3 days). After that, they’re returned to the sender. For returns or drop-offs, parcels are collected daily, typically within 24 hours of drop-off.

Frequently Asked Questions

Do I need to print a label for InPost?
Yes, in most cases. Some retailers and services offer label-free options using QR codes, but standard procedure requires a printed label.

Can I drop off at any InPost locker?
Yes, you can use any available InPost locker in the UK. Just make sure the locker has space when you arrive.

Who delivers InPost parcels?
InPost parcels are handled by their internal logistics team or partnered couriers depending on the service level selected.

Can InPost lockers print labels?
No. Currently, InPost lockers do not print labels. You must print your label before arriving at the locker.

Why Choose InPost with Urgent Forwarding?

Fully trackable from locker to destination
Drop-off anytime with no waiting
Fast returns without the post office queue
Safe and secure lockers monitored by CCTV

Whether you’re an individual seller, online shopper, or business with daily deliveries, InPost lockers through Urgent Forwarding give you the freedom to manage your parcels on your terms.

Start Shipping Smarter Today

Ready to send your next parcel with ease? Choose InPost via Urgent Forwarding — your trusted shipping partner. Fast, secure, and on your schedule.

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